Key Responsibilities

• Drive the implementation of the 4 OMS principles and 12 OMS elements and maintain the OMS.
• Engage site leaders in OMS by training them on OMS Foundation with OMS Advisor.
• Focal point of OMS Advisor at site for coaching site team and addressing the implementation.
• Regular reviews OMS implementation with OMS Advisor and site manager, escalating any issues or challenges.
• Ensure alignment of site leadership team and clear understanding of OMS as operating system.
• Drive OMS standardization at the site and contribute with new ideas / opportunities for OMS Advisor.
• Support the Site Management Team to establish and maintain an organization that Delivers.
• Maintain the identified KPI tree – ensure changes are resulting in an updated KPI tree.
• Support the development and maintenance of the Management Review Process and ensure the reporting input for the MRP.
• Ensure targets are properly set for Objectives & KPIs – support the maintenance.
• Ensure the R&R are aligned and approved by the Site Manager – support the maintenance.
• Build up the TDM with site leaders and support the maintenance.
• Coach the leaders to follow the TDM and confirm routines and responsibilities are carried out in practice.
• Review span of control analysis with site manager and set up a plan for adjustment.
• Support the implementation and maintenance of Performance Management.
• Work together with the OMS Engineers during data system implementation for defining the site-specific OMS Data System Concept and setting up accordingly the use and routines for site leaders (connecting OMS principles).
• Ensure leadership team is properly trained on Performance Management tools and methodologies and that these trainings (users, maintenance, updates) are included and maintained in the Excellence School program.
• Ensure first level support on site according to regional OMS Data System support model; staying connected to country / cluster OMS Engineers to ensure in time adjustments of OMS Data System set up for the site in case of any relevant operational changes.
• Support the implementation and maintenance of the Job Standardization.
• Support the development and maintenance of Work Instructions & ensure a good alignment with SHEQ.
• Develop the Excellence School in all 4 dimensions following defined standards and defined training – infrastructure / trainer team/training content/training program.
• Train (and retrain) the site leaders and multipliers in their role in the Excellence School and “how to instruct”.
• Train, coach and follow up the site leaders in the applicable format for performance reviews for teams and individuals.
• Train and coach site leaders for conducting Gemba: Standards Confirmation for both Process Confirmation and OMS Confirmation.
• Ensure Job Standardization routines are in place and understand deviations.
• Support Continuous Improvement.
• Manage continuous improvement opportunities.
• Train all site leaders on problem solving in the Excellence School training program, maintain the knowledge.
• Encourage and coach the site leaders to continuously improve their processes.
• Support the development of a Recognition Program and maintain the program (including extensive communication), engaging the different stakeholders (including operations, HR).

Qualifications/ Skills/Competencies/Experiences

• Matric
• Tertiary qualification (Logistics / business)-desirable.
• +/- 2years Logistics / Warehousing experience.
• Experience in Performance Management, productivity and continuous improvement methodologies highly desirable.
• Experience is needed to collaborate with ops managers across all levels within a country
• Post Graduate in Supply Chain/Industrial Engineering.
• Experience working within supply chain operations is essential for this role
• Experience in a manufacturing/operational environment is needed
• Computer Literacy.
• Communication Skills.
• Ability to work within rapidly changing environment.
• Deadline driven.
• English – verbal and written