Part Sales Representative
Permanent @Barloworld Equipment posted 1 week ago in Artisans & Trades , in Sales & Retail Shortlist Email JobJob Detail
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Job ID 9616
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Work Model: In-Office / On-Site
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Experience Level: 5+ Years
Job Description
Key Outputs
• Build productive, professional relationships and strategic partnerships with key personnel in assigned customer accounts.
• Proactively assess, clarify, and validate customer needs on an ongoing basis.
• Consult with customers about equipment life cycles, maintenance and replacement budgets and other solutions that will lower their owning and operating costs and support customer success.
• Assist with quotes for parts, service, and equipment management solutions.
• Understand the full range of the dealership’s product offerings and how they are intended to meet business and customer needs.
• Responsible for marketing after sales products and services
• Liaison between Barloworld and customer accounts
• Business planning and / budgeting planning
• Where possible inspect all failed machines/components/parts with Technical Rep and advise / train / educate customers accordingly
• Compile and submit parts forecasting.
• Discuss machine and undercarriage inspection reports regularly with customers.
• Responsible for selling Caterpillar marketing initiatives.
• Parts quotations followed up and converted into sales.
• Promote part sales through service.
• Achievement of targeted budget and effective expenses management
• Achievement of operations and customer monthly KPI’s
Qualification, Experience and Competencies
• Matric
• B. Tech Sales/Marketing diploma or certificate
• Qualified diesel/earthmoving equipment mechanic (or equivalent qualification).
• 5 years Caterpillar experience as an artisan
• Workplace competencies business development skills and knowledge
• Sound business communication skills (managerial and technical report writing critical in role)
• Sound technical knowledge of product brands.
• Sound business communication skills
• Basic financial management skills
• PC and Microsoft Office knowledge
• Behavioural competencies: relations skills
• Problem solving
• Analysis
• Attention to detail.
• Listening
• Influencing and Negotiation
Required Skills
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