Senior Service Administrator
Permanent @Barloworld Equipment posted 1 day ago in Admin & Office Support Shortlist Email JobJob Detail
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Job ID 11817
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Experience Level: 3 Years
Job Description
Key Outputs
• Perform related administrative tasks to end-to-end processes including record keeping, filing, data capturing and report writing.
• Accurately capture relevant data from external and internal customers.
• Follow up with external and internal customers on incomplete data.
• Resolve internal and external customer queries.
• Accurately control relative end-to-end processes.
• Maintain relevant administrative environment.
Qualification, Experience and Competencies
• Minimum 3 years’ experience in SAP / CRM for service environment.
• Computer Literacy (Windows platform plus MS Office).
• Accuracy and attention to detail.
• Good understanding of service costing process (All functions of Service Admin Role).
• Understand how Service Admin team integrates into service operational function.
• Be able to select appropriate option for jobs, i.e. T&M vs. quoted scenario some level of problem solving (troubleshooting errors) within own team.
Required Skills
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